Here’s a Terms and Conditions template for Grospro, a company involved in the manufacturing and distribution of personal care products, herbal powders, multi-grain diet mix, Aloe Vera shampoo, and more. This document sets the rules and guidelines for using your website and services, ensuring clear communication with your customers.

Terms and Conditions for Grospro

Effective Date: 04-04-2025

Welcome to Grospro! These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By accessing or purchasing from our site, you agree to comply with and be bound by these Terms. Please read them carefully before using our services.

1. General Information

Sri Gantasala Marketers is a manufacturer and distributor of a wide assortment of personal care products, herbal powders, multi-grain diet mixes, Aloe Vera shampoo, and more. By using our website and services, you agree to be bound by these Terms and Conditions, as well as any applicable policies that may be posted from time to time.

2. Product Information

• Product Availability: We strive to ensure the accuracy of product descriptions, pricing, and availability. However, we do not guarantee the availability of all products at all times. In case a product is out of stock, we will notify you and offer a suitable alternative or a refund if applicable.

• Product Pricing: Prices listed on the website are in Rupees and are subject to change without notice. We reserve the right to correct any pricing errors at any time.

3. Order Process and Acceptance

• Order Confirmation: When you place an order with us, you will receive an order confirmation email. This email confirms the details of your order but does not constitute an acceptance of the order. Orders are accepted only when your payment has been processed, and your items are shipped.

• Order Cancellation: Orders can be canceled within 24 hours of placement, provided they haven’t been processed or shipped. Once your order is shipped, it cannot be canceled, but you may return eligible items in accordance with our Return and Refund Policy.

4. Payment

• Payment Methods: We accept payments via Credit/Debit cards, UPI or Net banking. Payment must be made in full at the time of purchase.

• Security: We use secure encryption technology (SSL) to protect your payment information. By providing your payment details, you agree to the use of such secure methods.

5. Shipping and Delivery

• Processing and Shipping: Orders will be processed within 5 business days from the time of purchase. Delivery times depend on the shipping method chosen and the delivery location. For more information, refer to our Shipping Policy.

• Shipping Costs: Shipping charges are calculated based on your order’s weight, delivery address, and shipping method. Free shipping may apply to orders over a certain amount.

• Damaged or Lost Goods: In case your order is damaged or lost during transit, please contact us immediately as outlined in our Shipping Policy.

6. Returns and Refunds

• Eligibility for Returns: We accept returns on eligible products that are unused and unopened. For more details, please refer to our Return and Refund Policy.

• Refund Process: Refunds will be processed according to our Return and Refund Policy and may take several business days, depending on the payment method used.

7. Account and Security

• Account Creation: You may be required to create an account to purchase products from our website. You are responsible for maintaining the confidentiality of your account details and password.

• Account Accuracy: You agree to provide accurate, current, and complete information during the account creation process and notify us of any changes to your information.

• Unauthorized Access: You agree to notify us immediately of any unauthorized use of your account or any security breach.

8. Intellectual Property

• Ownership: All content, designs, logos, trademarks, and other intellectual property on our website are owned by Sri Gantasala Marketers. You may not use, copy, or distribute these materials without our express written consent.

9. Limitation of Liability

• Product Liability: We make no representations or warranties regarding the use of our products. While we strive to ensure the quality of our products, we do not assume any liability for personal injury, property damage, or other issues resulting from the use or misuse of our products.

10. Privacy and Data Protection

Your privacy is important to us. We collect, use, and protect your personal data in accordance with our Privacy Policy.

11. Changes to Terms

We may update these Terms and Conditions from time to time to reflect changes in our business practices or legal requirements. Any changes will be posted on this page, and the updated Terms will take effect as of the date of posting. We encourage you to review these Terms periodically to stay informed.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Grospro
Email: info@grospro.in
Phone: +91- xxxx
Website: https://grospro.in/

Disclaimer: No drug is sold without a valid prescription